Frequently asked questions
Which countries do you support?
Pakistan, the United Arab Emirates, Saudi Arabia, Bahrain, Qatar, Kuwait and Oman. Prices, phone numbers and payment methods follow your country.
Do I need the WhatsApp Business App?
Automated WhatsApp messaging uses Meta's WhatsApp Business Platform and requires an eligible business number and Meta configuration. The phone app alone is not enough.
Will you ask for my Facebook or Instagram password?
No. Channel setup uses Meta-approved access and business assets. Never send your password to us.
Which languages can KarobarFlow understand?
The reply tools are designed for English, Arabic, Urdu and Roman Urdu. Check an AI response before relying on it for important details. Voice notes are not automatically transcribed.
Can I cancel anytime?
Contact support to request cancellation. There is no self-service cancellation button yet; our team will explain the status of your current billing period.
How does the free trial work?
Available plans show their trial length before signup. No credit card is required to start; choose your country and plan to see the terms that apply.
Can the bot give wrong prices?
Replies only use the prices, stock, delivery charges and policies you enter. If something is not in your information, the bot says a team member will reply instead of guessing.
How do I pay?
In the UAE, Saudi Arabia, Qatar, Bahrain, Kuwait and Oman, pay by card through our payment partner Lemon Squeezy; your plan activates as soon as the payment is confirmed. In Pakistan, pay by bank transfer, JazzCash or Easypaisa and submit the transaction reference from your dashboard.
What happens if my subscription ends?
Automated replies stop, but nothing is deleted. Your customers, orders and conversations are kept, and everything resumes when you renew.
Can my team use it?
Yes. Invite managers and agents, assign leads and conversations, and leave internal notes. The number of members depends on your plan.
Do orders go to Google Sheets?
Yes. Connect your Google account once and every confirmed order is added as a new row with the customer, products, total and currency.
Still have a question? Contact us